GTOLAB LTD Privacy Policy
Introduction
This Privacy Policy outlines how GTOLAB LTD ("we," "our," "us") collects, uses, and shares personal information when you use our website and services. It also describes your rights and choices regarding your personal information. This policy applies to all our online platforms that link to this Privacy Policy, including www.gtolab.com (collectively, the “Service”). This Privacy Policy does not cover our data practices outside of the Service unless otherwise noted.

By using our Service, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree with these terms, please refrain from using the Service.

If you have any questions about this Privacy Policy or our practices, please refer to the "Contact Us" section below.
Information We Collect
A. Information You Provide to Us
We collect information you provide directly when you interact with our Service. This includes when you create an account, update your profile, engage with our content, make a purchase, participate in surveys or promotions, contact customer support, or interact with us through social media platforms (such as Discord, Instagram, TikTok, X (Twitter), Facebook). We may use third-party service providers to collect this information on our behalf.

The types of information we collect include:
- Account Information: When you create an account, we collect your email address, name, and any other information you provide. If you choose to link your account with third-party services like Google or Facebook, we may also receive data from those accounts depending on your privacy settings.
- User Content: We collect information related to the content you submit to us, such as messages, feedback, or inquiries directed to customer support or shared on our social media platforms.
- Transaction Data: We collect details related to your transactions, including payment information (handled by third-party payment processors), transaction history, and other related details.

You may also provide us with additional information at your discretion, and you are responsible for such submissions.

B. Information We Collect Automatically
We automatically gather information about your device and your interactions with our Service. This data is collected through the use of cookies and other tracking technologies. Examples include:
- Usage Information: Data about how you interact with the Service, including pages visited, content viewed, features used, time spent on the Service, and other similar information.
- Device and Connection Information: Data about the device and browser you use, including IP address, device identifiers, operating system, browser type, internet service provider, and regional/language settings.
- Location Data: We may collect information about your location, which can be precise (e.g., GPS coordinates) or approximate (e.g., derived from your IP address).

C. Information from Third Parties
We may also receive information about you from third-party sources, which can include:
- Social Media Platforms: Information shared with us when you engage with our Service or authorize access to your data on these platforms.
- Marketing Partners: Information from our partners in connection with joint marketing efforts or co-branded services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Management: To manage your account, process transactions, and provide customer support.
- Service Improvement: To analyze how our Service is used, monitor trends, and improve the quality of our offerings.
- Communication: To send you important updates, technical notices, and other service-related information.
- Marketing: To send you promotional content about our products, services, and offers that may be of interest to you, with your consent where required.
- Security: To protect our Service, our users, and our business, and to comply with legal obligations.

We may also use de-identified or aggregated information for any purpose, except as prohibited by applicable law.
Sharing Your Information
We share your information with:
- Service Providers: We may share your data with third-party vendors and service providers who assist us in operating our business, such as payment processors, data analytics providers, and marketing partners. These entities are only permitted to use your data for the purposes specified by us.
- Affiliates: We may share your data with our affiliates for business operations, marketing, and technical support.
- Business Partners: We may share your information with business partners in connection with joint promotions, co-branded services, or the sale and distribution of our products.
- Third Parties: We may share your information with third parties to fulfill your requests, such as when you choose to share information with social networks through our Service.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
- Legal Obligations: We may share your information to comply with legal requirements, respond to legal processes, and protect our rights and safety.
- With Your Consent: We may share your data with third parties for other purposes when you provide consent.

We may also share anonymized or aggregated data with third parties for any lawful purpose.
Third-Party Services
A. Third-Party Content and Links
Our Service may include content or links to websites and services operated by third parties. These third-party services may collect data about you independently and have their own privacy practices. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

B. Third-Party Features
We may integrate third-party features, such as social media logins or sharing options, within our Service. If you use these features, the third-party providers may access and use your information according to their own policies. Examples include:- Social Media Integration: We may allow you to interact with social media platforms through our Service. These platforms may collect data about your interactions with their content.  - External Platform Integration: We may enable you to link your GTOLAB LTD account with other platforms, allowing for data exchange between the services.

C. Analytics and Advertising
Our Service uses third-party analytics and advertising services that may collect data about your online activities over time and across different services. For example, we use Google Analytics to analyze user interactions with our Service. We may also engage in interest-based advertising, which involves serving ads tailored to your interests on other platforms.

You can opt out of certain analytics and advertising activities by adjusting your settings or following the opt-out instructions provided by the respective third parties.
Your Rights and Choices
A. Access and Update Your Information
You can access and update your account information by logging into your account. If you have questions about your data or need assistance, please contact us.

B. Opting Out of Marketing
You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails. Even after opting out, you may still receive non-promotional communications related to your account or transactions.

C. Managing Cookies and Tracking
You can manage your cookie preferences through your browser settings. Most browsers provide options to block or delete cookies. Refer to your browser’s help menu for more details on managing cookies.

D. Additional RightsDepending on your jurisdiction, you may have additional rights regarding your personal information, such as the right to request data deletion, data portability, or to object to data processing. Contact us to exercise these rights.
Data Security
We implement appropriate security measures to protect your information from unauthorized access and disclosure. These include encryption, firewalls, and secure server infrastructure. However, no security system is completely foolproof, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you delete your account, we will delete your personal information, except as required for legal or operational purposes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our Service with a revised "Last Updated" date. Your continued use of the Service after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

GTOLAB LTD  
info@gtolab.com  
35 Second Floor, Triq L-Imdina, Attard, ATD 9038, Malta


Effective Date: 2024/08/15